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Online library Effective Leadership

Explore all of the practical cards from our Effective Leadership Training here.

Day one

Your Leadership Role

Take Ownership
Mature Model
Empathy
Listening – the LSD approach
Mature Communication
Leader/Manager/Coach

Day two

Leader

Learning Curve
Successes
Psychological Safety
Motivation
A good speaker
SCARF
How to deal with resistance

Day three

Manager

Successes
Situational Leadership
Check the conversation
Carrot or Stick
Challenging responses to feedback
Receiving feedback
How to deliver bad news
The power of compliments

Day four

Coach

Successes
GROW
Listening to the true feelings of the other
Define a coaching goal
Coaching questions for insight and action Practicing a feedback conversation

Day five

Assurance & practice

Successes
How to deal with drop-ins
Drama Triangle