Home / Online library EY mature leading Online library for your Mature Leading Program Explore all of the practical cards from our Mature Leading Program here. Day one Take Ownership Leader/manager/coach Empathy 3 positions Mature Model Mature Communication Drama Triangle Setting Goals Grow Check the Converstation Psychological safety Day two Learning curve Successes Situational Leadership Mature Communication Emotions Carrot or Stick Challenging reactions on feedback Receiving feedback How to deliver bad news The power of compliments